Entrepreneurs must practice positive disruption, continually exploring and considering ways to improve their processes, as well as examine what customers want and need. Successful entrepreneurs – and students of entrepreneurship – realize customer experiences don’t just happen spontaneously.
As more and more freelancers and independent employees are becoming part of a free agent nation, we all can expect that the way work works will be disrupted. Work will change not just by technological advances, but also by the exodus of baby boomers from the workplace and their replacement by millennials.
Do you flat iron those Afro curls because frizzy hair is not vogue in your workplace? Do you pep talk yourself before you clock in, put on a work mask and play pretend for eight hours to create your brand? Or maybe put on warpaint instead of makeup so your colleagues – and boss – would think you are one tough cookie at work?
